Privacy Policy

Privacy Policy

Effective Date: 20-03-25
Last Updated: 20-03-25

1. Introduction

Welcome to Familyoptimise. Your privacy is of utmost importance to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://www.familyoptimise.com (the “Site”) and interact with our services.

By using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please refrain from using our services.

2. Information We Collect

We collect the following categories of personal information:

A. Personal Data You Provide to Us

We collect personal information that you voluntarily provide, including:

• Identifiers: Name, email address, phone number, postal address, and other details when you register, purchase products, or subscribe to newsletters.

• Payment Information: When making purchases, we collect billing details, but we do not store credit card details—payments are securely processed through third-party providers compliant with PCI-DSS standards.

B. Automatically Collected Data

When you visit our Site, we may automatically collect:

• Device Information: IP address, browser type, device model, operating system, and internet service provider.

• Usage Data: Pages visited, time spent on pages, and actions taken on the Site (e.g., purchases, downloads).

• Cookies & Tracking Technologies: We use cookies and similar technologies to analyze user behavior and enhance functionality.

C. Information from Third Parties

We may receive personal data from third parties, such as:

• Advertising partners providing campaign insights.

• Analytics services (e.g., Google Analytics) helping us understand visitor behavior.

3. How We Use Your Information

We use your personal information for:

• Service Delivery: Processing purchases, responding to inquiries, and improving our offerings.

• Marketing & Communications: Sending newsletters, promotional materials, and updates.

• Personalization: Customizing content based on your preferences.

• Legal & Security Compliance: Preventing fraud, complying with legal obligations, and enforcing our policies.

We do not sell your personal data to third parties.

4. Legal Basis for Processing Personal Data (For GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: When you opt in to receive communications.

• Contractual Necessity: To process orders and provide services.

• Legal Obligations: To comply with applicable laws.

• Legitimate Interests: To analyze usage patterns and improve our services.

5. How We Share Your Information

We may share your information with:

• Service Providers: Payment processors, hosting services, email marketing platforms.

• Law Enforcement & Legal Compliance: When required by law, such as responding to legal requests.

• Business Transfers: If we merge, sell, or acquire another company, your data may be transferred.

We ensure third parties comply with strict data protection standards.

6. Data Retention & Security

• Retention Period: We retain your personal information only as long as necessary for legitimate business purposes and compliance with legal obligations.

• Security Measures: We use encryption, secure servers, and access controls to protect your data. However, no method of online transmission is 100% secure.

7. Your Rights Under GDPR (For EU Residents)

If you are in the EU/EEA, you have the following rights:

• Access: Request a copy of your data.

• Correction: Correct inaccurate information.

• Erasure ("Right to be Forgotten"): Request deletion of your data.

• Data Portability: Receive your data in a structured format.

• Object to Processing: Restrict how we use your data.

• Withdraw Consent: Revoke previously given consent at any time.

To exercise these rights, contact us at Team@FamilyOptimise.com.

8. Your Rights Under CCPA (For California Residents)

If you are a California resident, you have the following rights under the CCPA:

• Right to Know: Request details about the personal information we collect and share.

• Right to Delete: Request deletion of your data.

• Right to Opt-Out: Prevent the sale of personal data (though we do not sell data).

• Right to Non-Discrimination: You will not be penalized for exercising your rights.

To make a request, email us at Team@FamilyOptimise.com with “CCPA Request” in the subject line.

9. Cookies & Tracking Technologies

We use cookies to:

• Improve user experience

• Analyze website traffic

• Personalize content

You can manage or disable cookies in your browser settings. However, certain functionalities may be affected.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.

11. Children’s Privacy

We do not knowingly collect data from children under 16. If you believe a child has provided personal data, contact us to request deletion.

12. International Data Transfers

If you are accessing our Site from outside the United States, your data may be transferred to servers located in the U.S. By using our Site, you consent to this transfer.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

14. Contact Us

For any privacy-related inquiries, you may contact us at:

Familyoptimise
Email: Team@FamilyOptimise.com
Website: https://www.familyoptimise.com